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Clients Testimonials

Alpine View Motel values your privacy.

Alpine View Motel considers the guarding of your privacy as of the utmost importance. This Alpine View Motel Privacy Policy (herein referred to as the ‘Policy’) states our policy on maintaining ‘User’ (defined herein as any visitor to www.alpineviewmotel.co.nz) privacy and handling personal information. Personal information is defined as information about an identifiable individual.

This Policy relates to personal information we handle about our members, visitors to our websites and other members of the public. This Policy explains how we collect and use your personal information, the security precautions we take, and how you can complain if you are of the view that your privacy has been breached.

By using this website, you accept this Policy in full and agree the terms are reasonable. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

Overview

Alpine View Motel allows you to book accommodation, make queries, receive recommendations, special discounts, newsletters, e-mails or other promotional information from us. We use the information that you give us to deliver relevant information and offers and to improve our customer service to you.

This Policy may change from time to time without notice, so please check back periodically. Except as limited below, we reserve the right to use or disclose your personally identifiable information for business reasons in whatever manner desired.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you online at www.alpineviewmotel.co.nz (herein referred to as the ‘Site’). We will only share your personal information to a third-party service provider if required by the nature of your booking.

Reasons for collecting information

Alpine View Motel collects personal information which is necessary to conduct business with you.

Alpine View Motel and its partners may use your personal or business information for purposes including to:

  • operate our business as it applies to you;
  • keep you informed about Alpine View Motel products and services and those of relevant business partners;
  • protect our lawful interests;
  • fulfil legal and regulatory obligations;
  • verify your identity if you need help with an existing booking
  • help provide any other services that you have requested;
  • offer the most relevant information suitable to you and your interests;
  • for any marketing, promotional, publicity, direct marketing or market research that we might undertake;
  • for any other purposes for which you have given permission.

We may not be able to do these things, or those outlined below (under How we use your information), without your personal information.

Information that we collect

In the course of our operations, we gather various types of information about users of our sites:

  1. Personally Identifiable Information: Users provide this information voluntarily when submitting data via the Site. It’s always optional, but some services may not be available if you choose not to provide it.
  2. Aggregated Data: Our systems generate this information as they track site traffic. It doesn’t identify individuals and isn’t linked to personally identifiable information. Aggregated data with no specific individual or business details may be shared with current or potential business partners or contracted suppliers for purposes such as aggregated statistical trends used in marketing.
  3. Internet Protocol (IP) Addresses: We may use IP addresses to analyze trends, administer our websites, track user navigation, and gather broad aggregate information. Our web servers may send cookies to users’ browsers for tracking navigation history and ensuring the functionality of transaction pages, like booking interactions. Cookies contain coded information that third parties can’t use to access your confidential data. Most browsers allow cookie settings adjustments, such as erasing cookies, disallowing them, or receiving warnings before a cookie is set. Please note that parts of our websites may not work fully for users who disable cookies.

    In some cases, we or our service providers may use cookies and other technologies like web beacons and JavaScript on our website for online services such as website analytics and surveys. This allows us to measure advertising effectiveness, assess user website usage, and offer other services related to online activity and internet usage. The data collected, including your computer’s IP address, may be stored in other countries. We may also share this information with others when required by law or when they process the information on our behalf. We may use services like Google Adwords, Google Analytics, Google AdSense, Yahoo, Adobe, and Microsoft. Users can manage their preferences for how Google advertises to them through the Google Ad Preferences page and opt out of interest-based and targeted advertising entirely through cookie settings.

Security and disclosure to third parties

We may share your personal information with contracted suppliers and service providers who assist us in various activities, including client contact, archival, auditing, accounting, legal services, business consulting, banking, delivery, data processing, automated communications, website management, and technology services. Our agreements with these parties ensure that they handle the information we provide in a manner consistent with our policies and in accordance with applicable laws.

Some of these third parties, including our service providers, may be located internationally. It’s important to note that while these parties are often subject to confidentiality or privacy obligations, they may not always be subject to the specific requirements of Australian or New Zealand privacy laws.

We reserve the right to disclose your personal information when we believe it’s necessary to comply with the law, facilitate legal proceedings, or protect our rights.

Alpine View Motel collaborates with Staah.com to process bookings on our site. Any data provided when booking a room through our site will be held by Staah as well as Alpine View Motel. You can find Staah’s privacy details here: Staah Privacy Policy.

We want to clarify that Alpine View Motel will not request any financial details through our site.

 

Unsolicited Electronic Messages Act 2007

The UEMA 2007, or Unsolicited Electronic Messages Act 2007, aims to prevent the sending of unsolicited commercial electronic emails. If you are a member or supplier of Alpine View Motel and receive an email from us promoting our products or services, it is because we believe you have provided us with consent. This consent may have been given when you submitted your email address to us via www.alpineviewmotel.co.nz or through other means.

You have the option to opt out of all communications from us, except for supplier notices that we may be legally obligated to send to you under contract. If you do not wish to receive email communications from us, you can use the opt-out options provided at the bottom of our emails or contact us directly to express your preferences.

 

Information access and correction

If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact Alpine View Motel. We will make every reasonable effort to promptly address any issues and take appropriate corrective action if necessary.

In the event that you wish to access, update, or correct your personal or business information, you can reach out to us to request access to or modifications of your personal information in accordance with the New Zealand Privacy Act of 1993.

To assist us in locating the specific information you are interested in, please provide as much detail as possible. You can find further information about the New Zealand Privacy Act and how it safeguards personal information in New Zealand on the website of the Office of the Privacy Commissioner (http://www.privacy.org.nz).

Feedback and concerns

We encourage you to get in touch with us if you have any feedback or concerns related to privacy. If you express concerns that we have compromised your privacy, we will promptly respond, informing you of the person responsible for addressing your matter and providing you with an estimated timeframe for our response. Your privacy is important to us, and we are committed to addressing any concerns you may have.

Changes to this Privacy Policy

Any updates or changes to our Privacy Policy will be accessible on this Alpine View Motel website. Additionally, you can request a copy of the current Privacy Policy by contacting us via email or postal mail. We are committed to keeping you informed about our privacy practices and any policy modifications.

 

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